Human Resources Operations & Compliance

Ensure accuracy and compliance of Human Resources administrative operations, including onboarding, offboarding, personnel transactions, and recordkeeping, through audits and quality checks
Manage complex benefits and leave matters requiring coordination with internal stakeholders and benefit vendors
Oversee Human Resources compliance and reporting, identify gaps, and drive timely resolution
Resolve escalated employee and manager inquiries requiring interpretation of policy or precedent
Serve as a primary point of contact for affiliated company Human Resources inquiries, escalating matters to Human Resources leadership with appropriate context and supporting documentation
Manage external partnerships to ensure service delivery aligns with Human Resources objectives
Process Improvement

Partner with Human Resources leadership to develop and refine Human Resources templates, forms, standard operating procedures (SOPs), and policy implementation
Identify process gaps and recommend and implement improvements to Human Resources administrative infrastructure
Training & Development

Lead training and development program coordination and compliance tracking across affiliated companies
Serve as an escalation point and resource for Human Resources Administrators, providing guidance on accuracy, completeness, and adherence to department standards
Guide Human Resources Administrators on processes and best practices
Serve as a resource to hiring managers across the operating companies on talent acquisition, and contribute to hiring and onboarding activities as needed, in partnership with the Human Resources team
Support the team during high-volume periods and as needed
Maintain confidentiality of employee and organizational data
Perform other related duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience

Bachelor's degree in Human Resources, Business Administration, or a related field preferred
Minimum of 4 years of progressive Human Resources administrative experience required; 6 or more years preferred
Strong working knowledge of federal and California employment law
Advanced proficiency with HRIS platforms and Microsoft Office
Demonstrated ability to train and guide Human Resources administrative staff
High degree of discretion, judgment, and professionalism in handling highly sensitive and confidential matters
Experience with benefits and leave administration
Desired Skills and Knowledge

Multi-site or multi-entity Human Resources experience
Experience with document management systems and learning management systems (LMS)
Strong written and verbal communication skills, including drafting Human Resources communications and standard operating procedures (SOPs)
Certificates, Licenses, Registrations

PHR or SHRM-CP certification preferred

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.